Last Updated: 27 August 2026
This Privacy Policy explains how BrothoraLab (“BrothoraLab”, “we”, “us”, or “our”), which operates the BROTHORA™ brand, collects, uses, stores, and protects information when you visit or use brothoralab.com.
By using our website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you use our website, including:
Name
Email address
Phone number
Company or organization name
Information about your office, residential community, or co-working space
Information provided when requesting a pilot programme
Enquiry or feedback details
Any other information you choose to provide to us
We may also automatically collect limited technical information when you visit our website, such as:
IP address
Browser type
Device information
Operating system
Pages visited
General website usage information
2. How We Use Your Information
We may use the information we collect to:
Respond to enquiries and requests
Process and manage pilot programme requests
Communicate with you about BROTHORA™ products, services, and pilot programmes
Understand customer and business requirements
Provide information or support you have requested
Improve our website, products, and services
Maintain website security and functionality
Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Pilot Programme Information
If you submit a pilot programme request, we may use the information you provide to evaluate the suitability of your location or organization and to communicate with you regarding the pilot.
Submitting a pilot request does not guarantee acceptance into a pilot programme.
4. WhatsApp, Email and Other Communication Channels
You may choose to contact BrothoraLab through WhatsApp, email, telephone, or other communication channels.
Information you provide through these channels may be used to respond to your enquiry, provide requested information, or manage your relationship with us.
Third-party communication platforms may have their own privacy policies and terms. Your use of those platforms is subject to their respective policies.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Enable website functionality
Improve user experience
Understand website traffic and usage
Maintain website security
Analyse and improve our website
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
BrothoraLab may share information with trusted third-party service providers where reasonably necessary to operate our website and business.
These may include providers of:
Website hosting
Website maintenance
Analytics
Communication services
Forms and enquiry management
Other technology or business services
We may also disclose information where required by applicable law, regulation, legal process, or a lawful request from a government or regulatory authority.
We do not sell personal information to third parties.
7. Data Security
BrothoraLab takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing business relationships, maintaining appropriate business records, resolving disputes, and complying with applicable legal requirements.
When information is no longer required, we may delete or securely dispose of it, subject to applicable legal and business requirements.
9. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
BrothoraLab does not control and is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policies of any third-party website you choose to visit.
10. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.
11. Your Rights and Choices
Subject to applicable law, you may contact us regarding personal information that we hold about you.
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Raise a concern regarding the handling of your personal information
To exercise any applicable rights, please contact us using the details provided below.
12. Changes to This Privacy Policy
BrothoraLab may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
BrothoraLab
BROTHORA™
Email: hello@brothoralab.com
Location: Bangalore, India
Phone: 866 034 0088
